Guided Troubleshooting for automotive and engine application is a way of streamlining the repair process and providing a step-to-step guide for the repair technician for diagnosing, analyzing the root cause and taking repair actions.
Guided Troubleshooting can aid determination of root cause of problems on the vehicle. The guides contain step-by-step routines for common faults or problems that occur. These may be failure based or symptom based (e.g. gear hard to shift). In many cases, the trees lead into a repair event.
Logically arranged textual information aided with videos and photos to guide the owners as well as technicians and mechanics enhances the effectiveness.